Please note that this RFP was updated on November 29th with common questions and clarifications. As the changes were many it has been decided to postpone the deadline accordingly (see below).

Goals and Objectives of this Request for Proposal:

To find a company or individual willing to create, manage and run a merchandise shop on the domain

The overall goal for the Joomla project is to have a professional service with a good selection of quality products shipped to our customers without delay or undue cost. This is more important than earning commission although this is of couse also a consideration.

The Joomla Project expects to find a supplier who can design, manufacture (print) and ship merchandise products such as T-shirts, caps, stickers and similar marchandise bearing the Joomla logo and/or Joomla related promotional messages.

The shop will be promoted on the various web properties of Joomla as well as on online media and official Joomla events with the intend of allowing the huge userbase of Joomla users to purchase products directly to support the project. Additionally it is the intention of the Joomla Project to purchase any merchandise needed by the project itself directly in the shop (with hopefully a quantity discount).


  • Individuals, organizations and corporations are eligible to respond to this request
  • Responders should have signed or will be required to sign the contributor agreement
  • Responders should have previous experience developing and running an online store
  • Responders should be willing to share detailed accounting and financial data about the shop with Open Source Matters Inc.
  • Responders must have the capability of shipping orders from both North American and European locations

Scope of Work & Services Required

The awarded applicant will be required to develop, set-up, maintain, run, promote and update an online shop on the domain at no costs to Open Source Matters or the Joomla project.

The awarded applicant will be required to share a commission of each sold product following an agreed structure as well as provide detailed accounting and financial transparency.

The awarded applicant must agree to pay Open Source Matters the due commission on a monthly schedule.

The awarded applicant must agree to handle all sales, enquiries, returns, refunds, complaints and issues in a transparent and timely manner following the general industry standards.

The awarded applicant will be licensed to use all Trademarks and Logo's owned by the Joomla Project and should be able to create apealing designs themselves. Additionally the Joomla Project may submit designs for the awarded applicant to use. Both the Joomla Project and the Awarded applicant has veto rights and can reject designs or products proposed by the other party.

The shop is only required in English but any shop intending to offer a shopping experience in additional languages will be favoured.


Open Source Matters, is not legally able to run an online shop ourselves because of our fiscal status. For this reason we are obliged to award a 3rd party applicant the job of setting up and running a merchandising shop in return for commission paid to Open Source Matters.

Commission payment should be monthly by check or Paypal

Proposal Requirements

Responders are requested to write a proposal of how they intend to set up and run the online store in as much details as possible. We are especially interested in hearing about the following:

  • Examples of which products would be made available at what prices (5-10 examples)
  • What level of commission would be shared with OSM for each product
  • What system would power the store (Joomla will be favoured)
  • What relevant experience does the applicant have in setting up and running a merchandise shop
  • What delivery method (cost and time) the applicant expects for each product 
  • Which locations the applicant will be shipping from
  • Which locations the applicant will NOT be shipping to
  • What unique or special ideas the applicant may have for the project
  • How long will you need to set up the shop from being approved?
  • Anything else the applicant may find relevant for our decision.
  • Any proposed contract should be of a 2 years length with a mutually agreeable renewal clause

Submission Timeline

November 13th 2017 Publication of request for proposal
December 6th 2017 Deadline for questions to be submitted by email to
December 12th 2017 Answers to questions submitted by email will be provided to all parties.
January 1th  2017 Deadline for proposals to be submitted by email to 
January 14th 2018 The Board of Joomla aims to notify vendors by this date.


  • The RFP can be withdrawn at any point without reason.
  • No compensation will be given to any entity submitting a proposal or working on a proposal.
  • The vendor selected for this proposal will be solely at the discretion of Open Source Matters, Inc.